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Child Safety Policy

Last updated: 7/30/2026

WriteWiseCoach (“we”, “us”) is committed to the safety and wellbeing of every child who uses this service. This policy describes the safeguards we apply and the standards we hold ourselves to. It complements our Privacy Policy and Terms of Service.

1. Our commitment

  • We uphold the National Principles for Child Safe Organisations and follow guidance from the Australian eSafety Commissioner’s Safety by Design framework.
  • Every design and engineering decision considers how it affects the child users first, before commercial or operational goals.
  • We do not tolerate any form of grooming, harassment, or exploitation on or via our platform.

2. Accounts, access, and identity

  • Student accounts are always created and managed by a verified adult — a parent, teacher, or school administrator. A child cannot self-register.
  • Accounts for children under 13 require verified parent consent (see the parent consent page) before any writing is analysed.
  • Password hashing, session cookies, and audit trails are described in our Privacy Policy.

3. What the AI does — and does not — do

  • The AI assessor scores writing against a fixed rubric and returns age-appropriate written feedback. It never generates a rewrite of the student’s draft that could be passed off as their own.
  • Names, contact details, and school identifiers are removed from the draft before any text is sent to a third-party AI provider. See AI Transparency for the full detail of how the pipeline works.
  • Student writing is never used to train or fine-tune any AI model. It is used solely to generate one assessment report and then stored only for the student and their linked parent or teacher to revisit.

4. Content moderation and safety signals

  • A teacher moderation queue reviews any assessment report that scores very low or that our system flags as unusual. A teacher can adjust or reject any AI-generated score before it is released to the student or their parent. See the AI Transparency page for the moderation details.
  • Automated scanning of student writing for indicators of self-harm, abuse, or exposure to harmful content is on our roadmap but is not yet in production. Until it ships, families and teachers must not rely on this service as a safeguarding tool — concerning writing may only be surfaced when a teacher reads the piece during ordinary moderation, and there is no guarantee the moderation queue is monitored in real time. If you become aware of a safety concern, please use the reporting channels below.
  • We follow mandatory reporting obligations in the state where the student resides.

5. Who can see what

  • A student can see their own writing, reports, and progress.
  • A parent linked to a student can see that student’s writing, reports, and progress. A parent can revoke their child’s use of the service at any time.
  • A teacher can see the writing and reports of students in their class or explicitly linked to them.
  • Administrators can manage users but do not routinely read student writing. All privileged access is logged.

6. Reporting a concern

If you believe a child is at risk or has been mistreated in connection with our service, please contact our Child Safety Officer immediately at info@aiglobe.com.au. In an emergency call 000 (Australia). Serious online-safety concerns can also be reported to the eSafety Commissioner.

7. Staff and volunteers

  • Anyone with access to student data holds a current Working with Children Check (or state equivalent) and has completed our child-safety induction.
  • We review this policy at least annually and after any significant incident.

8. Contact

Child Safety Officer: info@aiglobe.com.au
General enquiries: info@aiglobe.com.au